# **How to fix an AirPod that doesn’t work** **When using Apple’s AirPods, users can experience annoying little problems and the most common error is just one AirPod not working ** According to *Pocket-lint*, this could result in one of the AirPods being disconnected or not working, while the other is fine. And if you’re sure both AirPods are charged and still experiencing this problem, there are a few steps you can follow to fix the problem. * Open the AirPods case near your iPhone or iPad. * Open the Settings app. * Tap the AirPods name near the top of the screen. * Scroll to the bottom of the page and tap Forget This Device** **then confirm your decision. * Make sure your AirPods and their box are charged. * Keeping the AirPods case open, press and hold the small button on the back of the case for at least 15 seconds. The light on the outside of the box will flash white then turn amber, after which the user can release their hand. * Close the AirPods case and reopen it. * Keep the box close to the iPhone or iPad and reconnect once they are recognized. This will completely reset everything and refresh the AirPods’ connection to the iPhone or iPad. In many cases will completely solve connection problems. If the above does not work, there are many potential problems that can occur and one sure way to fix these problems is for the user to go to the nearest Apple store or authorized repair center for the inspection staff.